Frequently Asked Questions

Get answers to common questions about Gift Certificate $400.

This certificate covers our highest-level corrective hair and skin treatments, luxury color packages, and combination services. Recipient can consult with our stylists to allocate the full value across services, products, or multi-appointment transformations.

Certificates are valid for 12 months from the date of purchase. Extensions may be granted in exceptional circumstances—please contact us before expiration to request an extension and discuss available booking options.

Yes. The $400 value can be split across multiple appointments or services. Recipients should inform our front desk or stylist at booking to reserve time and apply certificate credit appropriately across sessions or add-on treatments.

Certificates are non-refundable and cannot be exchanged for cash. They are redeemable for services and products at Rayna Hair Artistry. If you have concerns, contact us — exceptions may be considered under special circumstances.

Absolutely. You may add funds or purchase an additional certificate to combine values. Contact the salon to update the certificate balance and we’ll issue documentation reflecting the new total for easy redemption.

Present the physical or digital certificate at check-in or provide the purchase confirmation email/code. Our front desk will apply the credit toward your services; any remaining balance can be used on future visits within validity period.